Well this ticked me off

classic Classic list List threaded Threaded
2 messages Options
Reply | Threaded
Open this post in threaded view
|

Well this ticked me off

Seacat
I redid the wires this morning and found that it wasn't the wires that were bad but the plug caps. Okay, live and learn. I went online to Old Bike Barn and tried to order new Plug Caps as well as a couple of other things I want/need. Not a big order but big enough for me.

When I go to pay I hit the page that asks for your mailing address. Not a problem. I start typing it in and hit a snag. Where it asks for State Province it wont let me enter my state. The only options it gives are provinces in Canada. (I tried to type it in but it wouldn't allow me to.) It wouldn't allow me to go past this page because it wanted the state.

I called their customer service line and was given the run around. They either didn't know what I was talking about or I had somehow screwed up. Finally they shunted me off into the never never land of perpetual hold. When I called them back I was informed by a recorded message that everyone had gone home for the weekend and to call back next week, although I was free to place an order via the Internet.

This ticked me off a bit.

I waited until I had cooled off and then sent them an E-Mail telling them about my problem. Let's see if I hear anything back from them on this.

I would love to have this problem fixed as they seem to have some great prices.

Cat
Reply | Threaded
Open this post in threaded view
|

Re: Well this ticked me off

Tech78
This post was updated on .
CONTENTS DELETED
The author has deleted this message.