Has OldBikeBarn.com cleaned up its act???

[sdmanpower]

I need some parts for my vintage bike and was going to order from OBB.  I choose my bike as my only form of transportation, and it is crucial that I get the parts soon to be back on the road.  I have read about 50 horror stories about their customer service, backordered parts w/out notice, non-responsiveness, ect...

I just read a tread from the owner in responce to some complaints, saying that these issue would be fixed soon (dated Sept '09). I was wondering if anyone has ordered from them since?  I own a business and can understand how things change and issues can arise, but issues need to be fixed in a timely manner, and I hope the owner has kept his word.  

I would love to give them a shot if things have improved.  I like the website, and the pricing is fair.

Anyone ordered anything from them recently?  How did it go??

[ferroussphinx]

 

sdmanpower wrote

I need some parts for my vintage bike and was going to order from OBB.  I choose my bike as my only form of transportation, and it is crucial that I get the parts soon to be back on the road.  I have read about 50 horror stories about their customer service, backordered parts w/out notice, non-responsiveness, ect...

I just read a tread from the owner in responce to some complaints, saying that these issue would be fixed soon (dated Sept '09). I was wondering if anyone has ordered from them since?  I own a business and can understand how things change and issues can arise, but issues need to be fixed in a timely manner, and I hope the owner has kept his word.  

I would love to give them a shot if things have improved.  I like the website, and the pricing is fair.

Anyone ordered anything from them recently?  How did it go??

going to check them out now  

[Re-run]

If you NEED the parts, I would do what you can to get them somewhere else. I have not heard anything about their service being better.

[wvhardtail]

In a word...NO!

[sdmanpower]

I got word that OBB has shipped my items today (ordered them yesterday).  I will keep you posted how it goes.  Is it already looking better since I heard something from them.  The complaints that I was reading about was that they were non-responsive and parts never got shipped.  I am crossing my fingers

 

From: Re-run [via Honda CB750'S] [mailto:[hidden email]]
Sent: Saturday, September 18, 2010 7:55 PM
To: Joe Giuntini
Subject: Re: Has OldBikeBarn.com cleaned up its act???

 

If you NEED the parts, I would do what you can to get them somewhere else. I have not heard anything about their service being better.

The ride IS the adventure. The destination is just to get gas!

 

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